Tag Archives: university

Remote Support Technician

Job Description

Provide high- and low-level desktop operating system, hardware and application support for scientific and administrative personnel and configure, install and troubleshoot PCs, laptops, PDAs, mobile devices, tablets, printers, networked photocopiers and other peripherals; install, configure and maintain related software.

Perform tasks relating to the maintenance of the general support function of the office, including managing hardware inventory, tracking software licenses and monitoring inventory levels of IT-provided supplies and parts


  • Degree or Diploma in Information Technology, Computer Science or related field from a recognized University
  • At least 3 to 5 years of relevant work experience
  • Experience in setting up and maintaining computer hardware
  • Experience in computer user support
  • Must be able to communicate well in spoken and written English
  • Valid Driver’s License
  • Good Knowledge on Printer Maintenance will be added advantage

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

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Programme Associate- SC6

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


An upsurge of armed clashes that erupted in August 2017 between the Congolese security forces – Forces Armées de la Républic Démocratique du Congo (FARDC) and local militia groups in towns of Pweto, Manono, Mitwaba (Haut Katanga Province) lead to an exodus of refugees into neighboring countries including Zambia. Most people, including women and children who have fled into northern Zambia, have come through the Chiengi border. Those refugee and asylum seekers are currently settled in a temporary transit site in Nchelenge district. The displacement has significantly affected the fleeing populations’ ability to engage in any meaningful livelihoods. Further it has also affected the health and nutrition condition of the fleeing asylum seekers as access to basic services has extremely been hampered.

WFP launched a response emergency operation (IR-EMOP) in the northern part of Zambia (Luapula Pronvince), to address urgent food security and nutrition needs of refugees who are hosted at Kenani Transit Center, but currently being moved to Mantapala Refugee Settlement; both located in Nchelenge District.


To support WFP’s emergency response to the Refugees from DRC by providing effective specialized support and technical analyses to policy and programme activities that effectively meet food assistance needs.


Education: First University degree in Development Studies, Social Science or Project Management.
Language: Fluency in both oral and written communication in the English language.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Provide technical support and assist in the development and implementation of various activities and processes within the specific area of work supporting alignment with wider programme policies and guidelines.
  • Provide specialized project management support to specific and/or defined programmes to ensure that the various activities are performed within the established targets following WFP’s policies and procedures.
  • Within the specific area of responsibility, prepare a range of reports and data analysis (e.g. food assistance needs, resource utilization, programme status, performance) and highlight trends/issues ensuring deliverables adhere to corporate standards and quality control.
  • Ensure and/or perform accurate, timely recording of data within the specific technical area of work (e.g. assistance programmes, food security and vulnerability assessments) and consistency of information presented to stakeholders.
  • Liaise with internal counterparts to support effective collaboration, implementation and monitoring of ongoing project activities.
  • Coordinate and communicate with local partners, agencies, NGOs and government institutions to perform accurate food security analyses and to ensure efficient delivery of food assistance.
  • Support the capacity building of WFP staff, cooperating partners and national government within the specific technical area.
  • Act as a point of contact for resolution of a range of operational queries and problems within a specific technical area of responsibility.
  • Oversee and/or review the work of other support staff, providing practical advice and guidance, to contribute to delivering objectives to agreed standards and deadlines.
  • Follow standard emergency preparedness practices to ensure WFP is able to quickly respond and deploy needed resources to affected areas at the onset of the crisis.
  • Coordinate WFP activities at Nchelenge and Mantapala Refugee Transit/Settlement Centers in the absence of the Programme Policy Officer.
  • Perform other related duties as required.


  1. Broad knowledge of diverse humanitarian assistance and development practices with a particular area of leading technical expertise
  2. Ability to lead, coach and motivate large and diverse teams and drive improving performance.
  3. Excellent financial management skills and commercial acumen, with the ability to leverage external partnerships to optimize resources for WFP.
  4. A track record of dealing with and influencing at the highest levels within and beyond the organization.
  5. Ability to assimilate and analyse complex issues to develop strategies and Policies;


Deadline to receiving applications is 24th June 2018.

The position is open to Zambian Nationals only.

Female applicants and qualified applicants from developing countries are especially encouraged to apply.

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Consultant to undertake a nutrition knowledge attitudes and practices (KAP) survey


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


Education: Advanced University degree in Social Sciences, Nutrition, Statistics, Demography, Research Methodologies, Development Studies, Law, Education and any other related fields, or First University Degree with additional years of related work experience and/or trainings/courses.

Language: Fluency (level C) in English language and the duty station’s language, if different.


The World Food Programme (WFP) supports the Zambian government through the Ministry of General Education to implement the Home Grown School Meals (HGSM) Programme. The standard school meal is comprised of maize, cowpeas or beans, and oil fortified with vitamins A and D. The food basket for the HGSM, except for the vegetable oil, is all procured locally. However, diverse nutritious diets are not frequently prioritized at the household level as there are low levels of knowledge about the importance of consuming nutritious foods and what constitutes a nutritious diet. In order to overcome this challenge, therefore, WFP collaborating with The Ministry of General Education piloted model school gardens an intervention to improve knowledge and application of good nutrition practices among targeted schoolchildren and communities.

To be able to track progress against the set programme objectives, a Knowledge, Attitudes and Practices (KAP) survey is proposed to be undertaken in both Mumbwa and Petauke districts. All the communities surrounding the schools where the pupils come from will also be covered by the project for agricultural and nutrition interventions using the school gardens as the learning centre.

KEY ACCOUNTABILITIES (not all-inclusive)

  1. Assess the level of nutrition knowledge among learners, school teachers and Parent Teachers Associations (PTAs).
  2. Determine the existence, utilization and adequacy of nutrition materials in schools.
  3. To determine nutrition knowledge, attitudes, and practices among community members (parents and guardians of the schoolchildren).
  4. Identify barriers to practice recommended agriculture and nutrition behaviors, diverse crop production and utilization.
  5. Obtain an in-depth understanding of the SHN club activities and determine their functionality.
  6. In line with commitments to gender equality and women’s empowerment, the assessment will identify specific gender issues with regard to the knowledge, attitudes and practices in nutrition among men, women, boys and girls in the targeted communities and schools and make recommendations to address the gaps.
  7. Ascertain the level of ownership by the government through interviews with the DEBS as the first line of defense and support to the schools.
  8. Ascertain the feasibility of mainstreaming nutrition in the current curriculum and teaching materials, and also identify appropriate levels- teacher training (TT) and primary school level or TT alone or classroom level? Alongside this, identify required actions to enable mainstreaming.


The consultant will be expected to present detailed methodologies and appropriate tools and budget for the intended assessment. The number of enumerators and the associated costs should be included. The following should be taken into account:

  1. The methodology should clearly discuss representative sampling techniques, standard questionnaires, appropriate data collection tools and procedure, statistical package for data processing and analysis.
  2. Focus group discussions will be conducted with the School Health and Nutrition (SHN) Clubs to get in depth understanding of the activities of the SHN and determine their functionality.
  3. The collected data should be a representative sample of the population where conclusions can be drawn at 95% confidence interval.
  4. Data collection tools should consist of specific Measurable, Achievable, Reliable, and Time-bound (SMART) indicators.
  5. Fieldwork should include both primary and secondary data from various sources. Secondary data sources should be clearly cited.
  6. The assessment to be conducted within the given time frame.


  1. The person should have a minimum demonstrable experience of undertaking desk reviews, as well as rapid assessments and/or evaluations.
  2. The consultant should have a significant experience of collecting and analyzing quantitative data from small-scale sample surveys.


Deadline to receiving applications is Friday 15th June 2018. Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Manager Procurement & Supplies



Zambia Railways Limited (ZRL) is a national Railway of Zambia. The Company specialises in transporting heavy cargo in the Southern African Development Community (SADC), as well as running a local passenger train service. The area of product specialization is freight-bulk cargo and passenger rail services to the satisfaction of all Stakeholders. The Company therefore seeks the services of a committed, vibrant, innovative, and strategically focused and business oriented Zambian national to fill the vacant position below of:



To develop and implement procurement and storagestrategies to ensure the availability of goods and services for the ZRL’s operations in compliance with the ZRL and Public Procurement Policies.


This is a Senior Management position in Salary Grade RM 3 in the structure of the Company reporting to the Chief Executive Officer.


  • Develops the ZRL’s annual Procurement Plans in accordance to approved budgets.
  • Develops and checks compliance to procurement and stores procedures.
  • Prepares programmes and budgets for procurement and stores activities and maintains budgetary control for approved departmental budgets.
  • Monitors the execution of procurement plan with respect to budget and lead times.
  • Monitors contractor performance.
  • Monitors the storage of ZRL’s inventory to ensure availability, safety and optimum whole-life.
  • Reviews stores systems and procedures to ensure that they meet or respond to any changes and challenges.
  • Provides professional advice to ZRL on procurement and stores matters.
  • Identifies the training needs of staff in the department and facilitates appropriate capacity building.


  • Grade 12 with five (5) “O” Levels with credit or better in Mathematics and English Language.
  • Post Graduate Diploma in Purchasing and Supply (CIPS-UK) or equivalent for those with any other Bachelor’s Degree other than Bachelor of Science in Purchasing and Supply is required Bachelor’s in Purchasing & Supply; Degree in Business Administration or equivalent.
  • Not less than ten (10) years of relevant experience in procurement management in an organisation of similar size in operations.
  • Experience in Public Sector Procurement with customer centric positive cultural attitude shall be a definite advantage.
  • Proof of Full Membership with Zambia Institute of Purchasing and Supply (ZIPS).
  • Experience in regulatory procedures.
  • Sound judgement and ability to analyse situation and information.
  • Excellent knowledge and understanding of corporate law and procedures
  • Master’s Degree in a business or Procurement and Supply related field from a recognised University is an added advantage.

Applicants who meet the respective stated qualifications and experience should submit their applications with detailed curriculum vitae with certified copies of their academic and professional qualifications including details of three (3) traceable referees and their contact numbers not later than 17:00hrs 15th June, 2018 clearly stating on top of the envelop the position applied for “Application for Manager Procurement” to:

Director Human Resource and Administration Zambia Railways Limited 1st Floor Shitima House P.O Box 80935 KABWE

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

NB: Only shortlisted candidates will have their applications acknowledged

Social Worker x2

CACZ is an organisation committed to caring for orphans and vulnerable children. In collaboration with Ministry of Community Development, Social Services our focus is on family based care for orphans and quality education for the most vulnerable children, we work to strengthen and empower families to make a difference in their community.
Job Purpose

Provide a professional field social work services to children and families in communities (CACZ catchment areas)There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the service and the organisation.


  1. Bachelors’ Degree in Social Work from a recognised University.
  2. Any qualification in child care will be an added advantage.

Key Responsibilities

a) Assessment, care planning, and provision of services to children in need of care, including those who require protection or are at risk, looked after children and their families within current legislation/policies

b) Application of professional interviewing techniques information gathering and therapeutic intervention directly with children and families.

c) Carry out CACZ responsibilities report writing and care planning

Required Experience/characteristics/Skills

  • Two years’ experience-working in a child care setting and of working with vulnerable children and families
  • Ability to work co-operatively with service users, external agencies/Ministries and CACZ Staff
  • Understanding and knowledge of the policies surrounding child protection
  • Results driven , dynamic, enterprising
  • Polished communication skills, both verbally and in writing
  • Driving licence a must-not of less than one year
  • Christian Commitment: Agree with our statement of faith

This post has a minimum requirement of two references. One of these must be your current or most recent employer. Medical (GRZ Hospital/Clinic) and clean Police Background Check Statements

Note: Please mention www.gozambiajobs as the source of this job advertisement

Quality Officer

Texila American University, a renowned higher learning institution wishes to recruit a suitably qualified individual as a Quality Officer.

Job Purpose

  • Understanding the process of customer needs and requirements to develop effective quality control processes.
  • Facilitation with other departments and working together with project leaders to discuss solutions to quality issues
  • Participate in a review of activities, devising, establishing a company’s quality procedures, standards and specifications
  • Provide quality management system awareness program to the new comers.
  • Co-ordinate with stakeholders regarding standard operating systems/policies and ensure that the former are inline with current processes.
  • Making sure all the relevant documents are in a standard format.
  • Conduct training program for quality management system.
  • Responsible to educate the quality implementations to relevant departments.

The incumbent must possess the following;

  • Excellent technical skills.
  • Confidence.
  • Good numerical skills and an understanding of statistics.
  • Leadership skills.
  • Planning and organisation skills.
  • Communication and interpersonal skills.
  • Problem-solving skills.
  • Team working skills.

The incumbent must have the following qualifications

  • Full grade twelve certificate
  • A Bachelors degree or equivalent level of qualification;
  • Previous experience for two years within a similar role or environment
  • Understanding of governance and decision-making processes.
  • Advanced knowledge of Microsoft Word, Excel and power point.

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Assessment Specialist – Construction Programmes

The Technical Education, Vocational and Entrepreneurship Training Authority (TEVETA) is a body corporate established under the Technical Education, Vocational and Entrepreneurship Training (TEVET) Act No. 13 of 1998 and the TEVET (Amendment) Act No. 11 of 2005.

TEVETA was established to regulate, monitor and co-ordinate Technical Education, Vocational and Entrepreneurship Training in consultation with industry, employers, workers and other stakeholders.

TEVETA wishes to recruit qualified and experienced Zambians to fill the following vacant positions.


4.1 Overall Purpose of the Job

Monitoring and facilitating the conduct of TEVET examinations and Qualifications in order to effectively measure training standards in construction programmes.

4.2 Duties and Responsibilities

These include:

  • Facilitating the conduct of national examinations;
  • Arranging setting, moderation and marking sessions;
  • Analysing examination results and programme reports;
  • Arranging workshops for assessors/examiners so as to equip them with quality skills and knowledge of setting, moderation, and marking of examinations;
  • Producing general and specific examinations guidelines for examiners, examination centres and students in liaison with examination boards;
  • Performing any other duties as may be assigned from time to time.

4.3 Minimum Knowledge, Skills and Abilities Required

4.3.1 Knowledge of:

  • The TEVET system and relevant legislation.
  • Civil Engineering.
  • Accountability and security of sensitive assessment data.
  • Modern developments, trends, principles, practices and theories in education and educational assessment, accountability, or evaluation of specialty areas.
  • Standard measures and statistical tools used in educational assessment, accountability or evaluation of specialty areas.

4.3.2 Skilled at:

  • Working in a team environment involving multiple specialties;
  • Planning, coordinating, and expediting work projects;
  • Communicating verbally and in writing;
  • Reading, Analysing and interpreting data.

4.3.3 Able to:

  • Operate standard office equipment using pertinent software applications including word and excel;
  • Design Instructional systems;
  • Design assessment tools;
  • Prepare and maintain accurate records.

4.4 Minimum Education Qualifications

  • A University Degree in Civil Engineering.
  • A teaching qualification.
  • Membership of EIZ.
  • Accreditation as an Examiner.

4.5 Minimum Experience

  • Two years’ experience in setting, moderation and marking of examinations.

Letters of application accompanied with a CV detailing achievements, how you meet the requirements of the job including names of three traceable referees, (email addresses and mobile phone contacts to be included), should be addressed to:

The Acting Director General
Technical Education, Vocational and Entrepreneurship Training Authority (TEVETA)
Bird Cage Walk, Longacres
Private Bag RW 16X

Correspondence will only be conducted with short listed candidates. Should you not hear from us, please consider your application unsuccessful. Closing Date for receiving applications is 8th June 2018.

Agriculture Technology Specialist

Title: Agriculture Technology Specialist, Agricultural Technology Demonstration Centre, Zambia

Reports to: Program Manager and the Director – ATDC (dotted line)

Location: Zambia

Travel: 20% travel, locally and internationally

Partners: The University of Zambia and TechnoServe

The University of Zambia: www.unza.zm
TechnoServe Inc.: www.technoserve.org

I. Program Description:

The Bill and Melinda Gates Foundation have funded a three-year project which will provide technical support to two Agriculture Technology Demonstration Centres (ATDC) in Mozambique and Zambia. The goal of the project is to improve the effectiveness of the Chinese funded ATDC’s as technology and innovation hubs, making them key contributors to country led, inclusive agricultural transformation.

The project includes two core components; the first will support the ATDC leadership and staff to build their management capacity and strengthen organizational functions and the second component will enhance the ATDC’s capacity to identify, demonstrate, and pilot transformative technologies in key value chains. In Zambia, the focus will be on the indigenous poultry (free range or village chicken) value chain which was selected after a study was conducted on behalf of the ATDC. The project involves significant stakeholder engagement of value chain actors including the private sector, NGOs and Government ministries and institutions with the University of Zambia (UNZA) playing a significant role as the primary partner.

II. Position Description:

The Agriculture Technology Specialist is a three-year project funded position. The position will be housed at the ATDC with the first year’s employment through TechnoServe. To align with the goal of ensuring sustainability of the centre, the subsequent years of employment will be through University of Zambia with the vision of continuing beyond the life of the project.

The Agriculture Technology Specialist will be responsible for the introduction of the four-step ATDC Technology Transfer Model for the Agricultural Technology Demonstration Centre program in Zambia.

The Agriculture Technology Specialist’s role is:

  • To identify, test, and evaluate improved technologies and models;
  • To support the ATDCs to engage with local research institutes, private sector companies, and NGO projects to identify, test, and evaluate existing technology solutions which might be a good fit with SHF needs;
  • To develop and disseminate training-of-trainers (TOTs) programs and materials on selected technologies;
  • To support capacitation of ATDC to implement ATDC Technology Transfer Model (TTM) process, including the development of various frameworks and tools;
  • To engage in dissemination of results from the TTM to relevant stakeholders; and
  • To support development of communications regarding results of technology demonstrations and broader ATDC communication needs.

Specific core responsibilities include:

  • Be part of the design of the Industry Strategic Plan (ISP) for indigenous poultry and manage its implementation;
  • Identify relevant technologies to demonstrate and pilot for the indigenous poultry sector;
  • Conduct and manage the smallholder farmer needs assessment; develop data-sets and facilitate the poultry assessment on behalf of ATDC;
  • Develop training materials and participate in the training of farmers taking part in the Project;
  • Monitor and evaluate the success of demonstration plots and assist to determine the technologies which will be piloted;
  • Monitor and evaluate the success of the poultry pilot which will contribute to the strategy to scale-up implementation;
  • Assist the Program Manager in the implementation of program strategy and activities in accordance with overall programmatic practices (donor relations, communications and visibility, special projects, reporting); and
  • Assist in the effective monitoring and evaluation of program activities including monitoring farmer demonstration and pilot plots.

III. Skills & Experience

Qualifications & experience

  • Zambian citizen or right to work in Zambia;
  • Degree in agricultural science with a specification in animal husbandry or related discipline, Masters preferred;
  • 5 years of experience working in the agriculture sector, preferably in the private sector
  • Proven experience working in the poultry value chain with knowledge in poultry production and preferably directly with indigenous (free range) poultry;
  • Strong knowledge of general agribusiness in Zambia and working with small-holder farmers (SHFs);
  • Strategy development and implementation, and development of strategic partnerships is an added advantage; and
  • Previous experience working in a multi-cultural environment; knowledge of Chinese culture / language is an added advantage.


  • Results oriented, with proven track record of working to achieve business targets;
  • Strong analytical skills, including quantitative;
  • Demonstrated capacity to produce high quality reports in English;
  • Proven ability to create buy-in and build consensus among colleagues and stakeholders;
  • Strong skills in business software (Excel, PowerPoint etc.);
  • Strong interpersonal and communications skills in a multi-cultural environment;
  • Ability to develop well-written, cohesive analyses and reports; and
  • Written and spoken fluency in English.

To Apply: Please submit your application (by email only) to with [email protected] the position title placed in the subject line. Please include (1) cover letter describing your interest, (2) curriculum vitae, (3) salary history, and (4) telephone contacts of three professional referees. Please include all requirements in one document. Applications will be treated confidentially. Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Deadline for applications is 5th June 2018.

Note that only short-listed candidates will be contacted. No phone calls please

TechnoServe is an equal opportunity employer.

Apply for an up to 75% UNICAF Scholarship and get a FREE Tablet!*

$70 Million worth of Scholarships already awarded – Don’t put your future on hold!

Apply for a UNICAF Scholarship today and get a FREE Tablet (*terms and conditions apply)!

UNICAF offers one of the most generous scholarship programmes available today. With the financial support of UNICAF Scholarships and by utilising the UNICAF state-of-the-art digital learning platform, students in sub-Saharan Africa, and almost anywhere in the world, can have access to internationally recognised higher education.

UNICAF partners with universities in the UK, the US, Europe and Africa to offer online, quality undergraduate and post graduate degrees, to the benefit of thousands of students in Africa and other continents.

The University of South Wales in the UK  



Bachelor’s degree     

  • BA (Hons) Business Studies (Top-up degree)

Master’s degree programmes 

  • MBA – Master of Business Administration
  • MA Education (Innovation in Learning and Teaching)
  • MSc Psychology
  • MSc Public Health
  • LLM Laws



Multi-campus Unicaf University in Africa

Bachelor’s degrees 

  • BA Business Administration
  • BA Hospitality Management
  • BSc Computer Science
  • BSc Accounting
  • BSc Accounting and Finance
  • BA Economics and Business
  • BSc Finance
  • BSc Supply Chain Management and Logistics
  • BSc Electronics Engineering
  • Level 6 Diploma in Accounting and Financial Management

Master’s degrees 

  • Master in Business Administration – MBA
  • MBA Management
  • MBA Finance
  • MBA Oil & Gas Management
  • MBA Management Information Systems
  • MBA Health Management
  • Master of Public Administration – MPA
  • MA Education
  • MSc Organisational Psychology
  • MA Psychology
  • MSc Managerial Psychology
  • MSc Health Management
  • MSc Web Design and Development
  • Master of Laws – LLM

Doctorate degrees 

  • PhD – Doctorate of Philosophy
  • DBA – Doctorate of Business Administration
  • EdD – Doctorate of Education

If you wish to learn more about the UNICAF Scholarship Programme or the available study programmes, please visit www.unicaf.org


Country Head – Retail Banking

Job Objectives

  • To establish and maintain positive customer relationships, plan and deliver an effective retail marketing strategy and monitor the progress of new and existing products; as well as provide operational management support on a day-to-day basis.

Key Duties & Responsibilities;

  • Directly supervise the activities of Business Managers to ensure optimal achievement of set targets
  • Contribute to the preparation of annual marketing plans and strategies for liability generation to enable Business Managers achieve targeted growth objectives.
  • Recommend the creation of risk assets to increase business office profitability
  • Contribute to the effective launching of new products to ensure favourable market response and optimum build-up of revenue
  • Monitor and assign targets to Business Managers to ensure effective focus on target achievement
  • Maintain and acquire customer relationships to improve deposit liability growth and mix.
  • Relationship Management of High Net Worth Customers
  • Network with all potential clients in all relevant categories
  • Identifying and developing conglomerates banking relationships
  • Ensuring proper documentation throughput, the credit application and availment process.
  • Sourcing for and monitoring of customer’s tenured investment / facilities.
  • Respond promptly and satisfactorily to customer’s daily request and complaints.
  • Prepare weekly and monthly statistics/performance reports for management use.
  • Monitoring of the customer’s main account regularly
  • Reconciling all transactions on customer’s accounts where and when necessary.
  • Assist with the processing of customer’s letters of credit and invisible transactions.
  • Initiate and carry out recovery action on non-performing credits facilities
  • Maintain comprehensive database of the customers’ operational records including the existing and prospective customer data

Required Key Knowledge and Competencies;

  • Strong credit and marketing skills.
  • Must be self-solution driven, proactive
  • Have in-depth knowledge of the business environment
  • Knowledge of banking operations
  • Ability to evaluate needs of customers, and determine what products or service would best serve those needs
  • Strong interpersonal and communications skills
  • Strong leadership and negotiations skills
  • Exhibit drive energy, aggression and passion for business development and acquisition
  • Leadership skills
  • Strong Interpersonal skills
  • Strategic Thinking
  • Negotiation & Analytical skills
  • Product Development

Minimum Education Qualifications

  • Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.
  • Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.

Previous Work Experience Requirements

  • Must have at least 7 years working experience in the banking industry.

Application procedure;

Only candidates who meet the above role specifications, experience and competencies should apply by sending email application letter and detailed CV: [email protected]. Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

The closing date for receiving applications is 21st May 2018.

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.