Tag Archives: banking

Corporate Sales Assistant

Company Profile:

Laurence Paul is a privately held business established as a full service investment management, investment banking, investment advisory, principal investments and securities trading firm. Our firm is focused on providing unbiased advisory and investment services to entities and individuals involved in investing in and developing Africa’s productive infrastructure.

At Laurence Paul, we leverage the unique strengths of our people to provide our individual and institutional clients with a full range of financial services and product expertise across our business areas. We have an in-depth working knowledge of the business and regulatory environment and we work with financial institutions, major corporations, domestic and international investors, regulators and governments to encourage private sector led development. Laurence Paul is well positioned to satisfy the growing need for locally based asset management and securities trading firm that is capable of serving the demands of local and international investor clients.

Job Description:

To assist in Corporate selling and marketing against a given target.

The Corporate Sales Assistant will be involved in a broad range of activities including some or all of the following;

  • Identify and acquire corporate prospects.
  • Market and sell corporate products.
  • Prepare reports by collecting, analysing and summarizing information.
  • Maintain relationships with corporate clients.
  • Maintain quality service through enforcing organisation standards.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, etc.


  • Excellent Interpersonal and communication skills.
  • Good Analytical skills.
  • Knowledge on Capital Markets.

Qualifications and Experience:

  • Full Grade 12 School Certificate.
  • Minimum of a Diploma in Economics, Banking and Finance and Business Administration.
  • Economics Association of Zambia (EAZ) membership is an added advantage.
  • Valid Drivers Licence is an added advantage.
  • At least Years’ experience in Corporate selling.

Working hours: 08:00 – 17:00 hrs, Monday-Friday unless required to work overtime hours.

Only shortlisted applicants will be contacted.

Ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Email Application to [email protected]

Closing Date: 17:00 hrs, Thursday 24th May, 2018.

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Treasury Supervisor (1)


To effectively oversee and safeguard the company’s liquid assets, ensure collections and liquidity of the company.

Qualifications and Experience:

Full professional accounting qualification; ACCA, CIMA or Degree equivalent in Accounting, Banking or related field. Minimum of 2 years accounting experience with a bias in treasury and taxation at supervisory level. Basic understanding of the FMCG/Telecom industry and knowledge of Zambia Tax framework an added advantage. Membership with Zambia Institute of Chartered Accountants (ZICA) a requirement.


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Closing date: Closing date: 21st May, 2018

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Note: Only candidates meeting the specified criteria need apply.

Business Planning and Reporting Officer x1 – Zamtel Mobile Money


To define, control and manage the mobile money financial accounting functions in accordance with Bank of Zambia regulations and Zamtel financial policies and procedures in order to reflect the correct financial status of the Mobile Money Business.

Qualifications and Experience:

Full professional accounting qualification; ACCA, CIMA or Degree in Finance, Economics, Banking and Finance, Accounting or related field. Minimum 5-year experience in financial management under middle management. Experience in Telecommunications and Knowledge of Mobile money products and services an added advantage. Membership with Zambia Institute of Chartered Accountants (ZICA) a requirement.

Closing date: Closing date: 21st May, 2018

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Note: Only candidates meeting the specified criteria need apply.

Country Head – Retail Banking

Job Objectives

  • To establish and maintain positive customer relationships, plan and deliver an effective retail marketing strategy and monitor the progress of new and existing products; as well as provide operational management support on a day-to-day basis.

Key Duties & Responsibilities;

  • Directly supervise the activities of Business Managers to ensure optimal achievement of set targets
  • Contribute to the preparation of annual marketing plans and strategies for liability generation to enable Business Managers achieve targeted growth objectives.
  • Recommend the creation of risk assets to increase business office profitability
  • Contribute to the effective launching of new products to ensure favourable market response and optimum build-up of revenue
  • Monitor and assign targets to Business Managers to ensure effective focus on target achievement
  • Maintain and acquire customer relationships to improve deposit liability growth and mix.
  • Relationship Management of High Net Worth Customers
  • Network with all potential clients in all relevant categories
  • Identifying and developing conglomerates banking relationships
  • Ensuring proper documentation throughput, the credit application and availment process.
  • Sourcing for and monitoring of customer’s tenured investment / facilities.
  • Respond promptly and satisfactorily to customer’s daily request and complaints.
  • Prepare weekly and monthly statistics/performance reports for management use.
  • Monitoring of the customer’s main account regularly
  • Reconciling all transactions on customer’s accounts where and when necessary.
  • Assist with the processing of customer’s letters of credit and invisible transactions.
  • Initiate and carry out recovery action on non-performing credits facilities
  • Maintain comprehensive database of the customers’ operational records including the existing and prospective customer data

Required Key Knowledge and Competencies;

  • Strong credit and marketing skills.
  • Must be self-solution driven, proactive
  • Have in-depth knowledge of the business environment
  • Knowledge of banking operations
  • Ability to evaluate needs of customers, and determine what products or service would best serve those needs
  • Strong interpersonal and communications skills
  • Strong leadership and negotiations skills
  • Exhibit drive energy, aggression and passion for business development and acquisition
  • Leadership skills
  • Strong Interpersonal skills
  • Strategic Thinking
  • Negotiation & Analytical skills
  • Product Development

Minimum Education Qualifications

  • Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.
  • Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.

Previous Work Experience Requirements

  • Must have at least 7 years working experience in the banking industry.

Application procedure;

Only candidates who meet the above role specifications, experience and competencies should apply by sending email application letter and detailed CV: [email protected]. Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

The closing date for receiving applications is 21st May 2018.

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Market Risk Officer

Job Objectives

Ensure timely and accurate development and submission of risk analysis and reports for the Balance Sheet group

Key Duties & Responsibilities;

  • Conduct balance sheet value analysis
  • Extract data and monitor group positions
  • Responsible for periodic balance sheet stress testing
  • Responsible for contingency funding plan maintenance and testing, to ensure that there are contingencies for systemic crises e.g. liquidity issues
  • Responsible for new funding/investment products risk assessment
  • Monitor compliance with regulatory and internal limits
  • Produce daily market risk reports
  • Monitor proposed limits for indicators
  • Monitor external and market risk indicators

Required Key Knowledge and Competencies;

  • Broad knowledge of financial accounting with ability to analyze and interpret corporate financial statements
  • Good knowledge of risk assessment
  • Good knowledge of the Country’s economy and market dynamics
  • Good knowledge of the bank’s policies and procedures
  • Good analytical skills
  • Excellent writing skills
  • Good presentation skills
  • Good interpersonal skills
  • Strong team player and excellent organization skills
  • Strong attention to details and ability to work under pressure

Minimum Education Qualifications

  • Minimum of a first degree in Economics, Accounts, Finance from a recognized University with at least a Credit or better OR Professional Accounting Qualification such as Full ACCA, ZICA etc.
  • Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.

Previous Work Experience Requirements

  • Must have at least 4 years working experience in the banking industry.

Application procedure;
Only candidates who meet the above role specifications, experience and competencies should apply by sending email application letter and detailed CV: [email protected]. Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

The closing date for receiving applications is 21st May 2018.

Econmist – Foreign Exchange Market Surveillance



Bank of Zambia, an equal opportunity employer invites applications from suitably qualified Zambians to apply for the following vacant positions:



Job Purpose

To monitor activities in the foreign exchange market in order to promote market efficiency and integrity.

Main Accountabilities

  1. Monitor commercial banks’ dealing activities and adherence to market practices to ensure efficiency and integrity in the foreign exchange market is maintained.
  2. Conduct market surveillance and periodically liaise with the market on key foreign exchange developments.
  3. Conduct periodic inspections with regard to commercial banks’ compliance with the Foreign Exchange Framework requirements.
  4. Review dealing operations and assess whether they are in line with international best market practices.
  5. Conduct market survey in order to analyse the behaviour of players in the domestic foreign exchange market.

Qualifications and Experience

  • BSc/BA in Economics; Banking & Finance or equivalent with 3 years’ relevant experience
  • Grade 12 School Certificate with five (5) ‘O’ Levels

Key Knowledge & Attributes

  • Statistical skills
  • Risk Management skills
  • Strong analytical skills
  • Strong communication skills
  • Good computer knowledge
  • Report writing skills


Bank of Zambia Conditions of Service will apply. Please note that all the positions are on Fixed Tenn Contract of Employment for three (3) years and renewable subject to good performance.

Only candidates who meet the above role specifications should apply enclosing their detailed curriculum vitae and certified photocopies of certificates to the undersigned not later than Friday, 11th May, 2018.

Women are encouraged to apply. Only shortlisted candidates will be contacted.

Director — Human Resources Bank of Zambia Bank Square P.O. BOX 30080,  Lusaka

Risk & Internal Controls Officer

Job Summary

Help maintain FINCA Zambia’s ethics code. Conduct evaluations of the Organisation to assess risk and compliance with internal policies & regulations.

Key responsibilities

  • Conduct routine inspections of all business units, including branches, and review processes/practices to ascertain level of compliance to policy & regulations.
  • Conduct field visits to ascertain existence of the clients, businesses to which the loans have been disbursed, verify the quality of collateral pledged and review the loan field analysis conducted by the loan officer.
  • Work with the Business to assess, monitor and report on risks identified during routine inspections. Ensure each Business unit maintains a risk register.
  • Update and monitor business key risk indicators and ensure appropriate remedial actions/strategies are developed and implemented for any adverse trends.
  • Assist in development and ongoing review of risk appetite, policy, procedures and limits to ensure exposure to potential risks is mitigated.
  • Perform proper incident analysis, report on control gaps, recommend improvements in controls and track implementation of action plans to minimize recurrence and operational losses.
  • Ensure that all open items during routine inspections and audit exceptions are timely closed with no repeat findings.
  • Maintain and or develop a subject matter expertise in the area of digital innovation and subsequent emerging risks including mobile banking, internet banking, agency banking.
  • Verify update and use of BCPs in management of the portfolio.
  • Conduct objective, fair, thorough, unbiased and timely investigations into allegations of internal/external fraud, misconduct or abuse committed against FINCA Zambia
  • Coordinate with legal to provide deposition strategies and use law enforcement resources for assistance where necessary in fraud management.
  • Assist in preparation of regular scheduled business and risk reports and presentations for management, RMC, and BRMC.
  • Provide support, education and training to staff to build risk awareness within the Organisation.
  • Any other duties as assigned by the Supervisor.


To perform the job successfully, an individual should demonstrate the following competencies:

  • A good understanding of Operational Risk Management practices in a financial Institution.
  • Practical knowledge of operations in a Financial/Banking sector
  • Highly investigative and analytical skills.
  • Good interpersonal skills to effectively communicate with the various stakeholders.
  • High proficiency in the use of computer applications for capture and analysis of information.
  • Knowledge and effective application of all relevant policies, processes, procedures and guidance to consistently achieve required standards or benchmarks.
  • Real motivation to work and grow in a challenging environment.
  • Teamwork – Balances team and individual responsibilities; able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

Job Requirements

Experience & Qualifications

  • A degree or Diploma in Business Studies – Accounting, Banking, or Relevant Qualification
  • 2 years relevant work experience with either Micro-finance institution or Commercial Bank.
  • Experience in Risk Management with a financial institution.

Key deliverables

  • 15 – 20% of the portfolio of each Account Relationship Officers should be inspected at least once a year. A sample of clients that have been in arrears more than 30 days have been inspected.
  • Monthly and Fortnightly update on closure of items from Routine Inspections and Fraud Monitoring.
  • Weekly reporting of the progress (towards the planning) and of the findings of the investigations and inspections.
  • Provide recommendations to management to improve compliance with policies and procedures.
  • Participation in the Risk Bulletin publication.
  • Ensure confidentiality and proper filing of information gathered as well as reports.
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Mobile Financial Services Specialist


The adoption of mobile phones to provide mobile money and other financial services has changed the dynamics of the Zambian banking industry, bringing financial services closer to the public through MNO, Fintech and merchant network platforms within local communities.

FINCA Zambia’s strategy is to join the frontier emerging market opportunities by introducing digital banking to extend a full bouquet of financial services to underserved low-income people and communities. These products and services will be launched through key partnerships and collaborations. It is in this regard that FINCA hereby seeks talented individuals, sharing a passion to drive financial inclusion through Mobile Financial Services.

Reporting to the Head of Mobile Financial Services (Head of Digital Banking), The Mobile Financial Services Specialist will be guided by the following roles:

Duties and Responsibilities.

  • Supports the Head of Mobile Financial Services in the product development cycle. The MFS Specialist is in charge of running product trials applying agile techniques until the final product design is approved.
  • Assists in Building a team from project, implementation, to business unit.
  • Continuous engagement with key players in MFS i.e. MNOs (Mobile Network Operators and Payment Service Providers) at the appropriate levels to ensure strategic relationship management.
  • Liaison with core business functional areas providing support to the MFS business unit: Finance, Call Centre, Banking Services, Risk, Legal, etc.
  • Issues and analyses MFS business unit reports. (Product Performance Monitoring). Prepares or coordinates preparation of reports, briefings, publications, training, and other means of promoting wide understanding of Mobile Financial Services performance within FINCA.
  • Mobilise and manage external funders that may be keen to support Mobile Financial Services as offered by FINCA.
  • Develops specific operational processes, obtains approval from MB and Board, and implements them
  • Ensuring that Service Level agreements are in place covering all MFS that are live with agreed and clear responsibilities, deliverables and standards.
  • Supports the Head of Mobile Financial Services with other business related matters.
  • Secretary of the Mobile Steering Committee for both the Projects phases and go live phases of the Product Development lifecycle.

Corporate Competencies

  • Demonstrate creativity and innovation; ability to develop ideas into products and solutions serving underserved customers cost effectively. Creative individual with a customer centric focus
  • Proactive approach to product monitoring; always updated on current financial issues and opportunities around the MFS space.
  • Efficient, organised and dependable. Able to execute correctly with little guidance from supervisor.
  • Excellent communication and presentation skills
  • Demonstrates highest standard of integrity by modelling FINCAs values and ethical standards;
  • Promotes the vision, mission, and strategic goals of FINCA
  • Treats all people fairly without favouritism.

Job Requirements

Education and Experience

  • Bachelor’s Degree in Computer Science, Business administration, finance, Banking, ICT or other related field.
  • Holder of any HCD (Human Centred Design) qualification/training is an added advantage
  • Certification in Retail Banking is another added advantage
  • At least 3 years’ experience in Electronic/ Digital Banking with a reputable financial institution
  • Added Telecoms experience. Strong track record in Mobile Money projects in a Mobile telecoms environment
  • Good knowledge of various MFS products, current trends, market dynamics and customer needs.
  • Knowledge of regulatory and other product and user experience related issues
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Senior Relationship Manager

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Corporate and Investment Banking Department to be based at Head Office:-



The Senior Relationship Manager will be responsible for coordinating the sales efforts for liabilities and assets, extensively marketing low cost liabilities and identifying suitable assets for on-boarding. He/She will ensure and track implementation of solutions with product teams, GTS, Treasury, Scheme loans, within the agreed turnaround time and collaborate with GTS staff to ensure proposals and tenders have Corporate and Investment Banking (CIB) input and are submitted timely.

Under the supervision of the Head – Large Corporates, the following are among the Job Key Responsibilities:-

  • Originate, maintain and develop relationships in corporate market and or more in the specifically defined portfolio.
  • Manage a corporate loan book within parameters provided by Risk Management.
  • Negotiate terms and conditions and prepare information pack for Corporate Credit to prepare credit applications for new and renewed loan facilities for CIB clients.
  • Present and defend CIB credit applications in the Credit Committee.
  • Attend regular meetings with customers, product teams and other internal stakeholders.
  • Prepare Call Planning, Call Reports & Tracking Templates and update the deal pipeline.
  • Complete the wallet size for clients and timely & appropriately file all client calls, client communications, internal memos and credit papers on the assigned portfolio.
  • Timely initiate all credit processes (extensions, excess full briefs, annual reviews).
  • Cross-sell Trade, Treasury & GTS products and refer potential clients of the Bank for SMEs, Agric and Retail.
  • Assist Head – Large Corporates (LC) with product knowledge and market research (Desktop).
  • Coordinate and provide input to GLC & credit processes and create bank proposals and track to make certain of their timely delivery.
  • Assist the Head – Large Corporates’ business development activities, business planning, customer acquisition and strategy, business research and marketing.
  • Collate all action points raised in call reports and track and drive each action to its conclusion. This is an integral part of the role.
  • Assist in the communication and implementation of any action necessary to improve service in respect of complaints/compliments received.
  • Jointly work with Corporate Credit & Risk on credit issues with a view to implementing the Zanaco credit processes.
  • Coordinate post-approval actions for credit facilities for the Unit.
  • Proactively initiate all credit proposals and obtain appropriate approvals.
  • Appraise Head – Large Corporates of any appropriate market information.
  • Develop and implement sales strategy and ensure that there is no income leakage in the unit.
  • Refer to Head – Large Corporates on non-business relationships that are acceptable and profitable to the bank.


  • External: Existing/prospective customers, Competitors, Local regulators on statutory matters and Key Business Introducers (KBI’s) – Accountants, Lawyers.
  • Internal: All Divisions


  • Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
  • University Degree in a relevant subject.
  • Professional Diploma in Banking and Finance will an added advantage.
  • At least five (5) years banking experience in corporate sales/customer service.
  • Corporate and Investment Banking (CIB) knowledge, including products not specifically offered within CIB e.g. FX Trades and workforce banking.
  • Understanding of relevant legislation e.g. KYC, Anti – Money laundering, Banking code.
  • Understanding of people policies and processes.
  • Robust understanding of credit risk management.


  • Excellent verbal and written communication skills
  • Excellent social/interpersonal skills
  • Delighting customers
  • Networking/Liaison
  • Persuading and selling
  • Attention to detail
  • Drive for results
  • Analytical thinking
  • Team work


All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Tuesday, 6th March, 2018.

Kindly note that you MUST attach copies of qualifications along with the application/cover letter and curriculum vitae.


Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

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Card Operations Manager


Investrust Bank Plc is looking for suitably qualified, vibrant, self-motivated individuals to fill the position below that have fallen vacant under the Retail and Business Banking and Operations Departments respectively.

Position title: Card Operations Manager (x1)

Locations: Lusaka

Purpose of the Job

Reporting to the Head – Operations, the job holder will responsible for implementation of Card Projects and Launch, review and make recommendation to accounts department for invoice payment to Banks service Providers, Coordination of Card department daily activities and Processes ; Card and Pin Mailer Production function. Ensure printed Visa consignments are collected from card printers premises on timely manner, Visa Card Settlement and Reconciliation, and Branch Card Query Resolution (Product Quarterly Assurance and Facilitate for Branches to achieve profitability levels from Issued Visa Card Products to esteemed customers). Submission of weekly and Monthly Card Statistical reports to Head Operations Office for strategic planning purposes and department goal setting.

Duties and Responsibilities

1. Electronics :

  • To carry out activities of the Bank’s electronic Card Business which include Visa; ATM, POS, POS,
    ONLINE PURCHASE card transactions to ensure that clients are offered a more convenient service that will facilitate generation of desired revenue from the Banks Card Business.

2. Produced Cards:

  • Ensure Card Suppliers maintain adequate Card stock supplies for card production in order to ensure availability of materials to meet production commitments.

3. Informed Parties

  • Provides information relating to card transactions such as settlements to relevant authorities in order to facilitate resolution of disputes between Visa participating Banks in accordance with stipulated rules and regulations.

4. Resolved Problems

  • Probes into Branch customers service complaints to ensure that their concerns are responded 10 and resolved.

5. Reconciled Transactions

  • Balance card transactions to ensure that settlement differences between Visa participating Banks are reconciled and resolved.

6. Maintained Machines

  • Checks all ATMS process Visa Cards and as well as other Bank Cards and report malfunctioning to relevant authorities to ensure that machines are kept in good working conditions to generate desired revenue in line with Banks Vision, goals and objectives.

7. Sectional Reports

  • Compiles and submits statistical reports to immediate supervisor to ensure that management is kept informed on the performance of the card business.

8. Settled Payments

  • Process payments to ensure settlement and clearance of card payments/ transactions with other Banks.

9. Motivational Environment

  • Monitors staff performance to ensure staff are motivated to satisfy customers needs within stipulated service agreement levels.

Qualifications and Experience

1. Bachelors Degree in a relevant field such as Banking, Information Technology , Accounting, Marketing or Human Resource.

2. Five (5) years experience in banking with in- depth knowledge of electronic products such as ATM’s, Visa and Master Card Product’s e.t.c knowledge of reconciliation procedures, experience in investigating/ resolving settlement differences.


The job holder should possesses good communication, analytical, arithmetical, leadership and problem solving skills.

Applications and CVs should be emailed to:jobs@investrustbank.co.zm not later than 24th February, 2018.

*Please note that only shortlisted candidates will be contacted.

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