Category Archives: Job

Operations and Compliance Officer

Are you a perfectionist and a stickler for detail? Do you have what it takes to be the new Operations and Compliance Officer at Buttress Insurance Brokers?

To be based at our offices in Lusaka, the Operations and Compliance Officer will be responsible for the administration related to underwriting and claims operations including the implementation of set strategies and standards that ensure timely and accurate service delivery to our clients.


  • Minimum qualification: Full Grade 12 certificate
  • Bachelor’s Degree in Insurance/Finance/Banking is an advantage
  • Minimum of 3 years relevant experience in the administration and underwriting of vehicle insurance
  • Proficiency in MS Office, including Outlook, Word, Excel, and PowerPoint
  • Full English proficiency (written, spoken, listening)
  • Strong numerical reasoning ability
  • Must be able to collect, evaluate and interpret data, in both statistical and narrative form
  • Should be capable of preparing files and maintaining records and documentation
  • Strong time management skills
  • Good interpersonal skills
  • Problem solving skills
  • A very high attention to detail, including accuracy in entering and verifying data
  • Ability to multitask and prioritise daily workload
  • Flexibility and adaptability
  • The ability to be proactive and take the initiative
  • Tact, diplomacy, and discretion
  • The ability to work under pressure and to tight deadlines
  • The ability to research, digest, analyse and present material clearly and concisely


  • Collect, understand, process, verify and prepare all documentation required for the underwriting process, including but not limited to application forms, installment plans, and all supporting documentation.
  • Devising and maintaining relevant and effective document and filing systems.
  • Adhere to the company’s standards and processes.
  • Develop and utilise spreadsheets as required.
  • Manage specialised financial information, reports, and/or forms dealing with fees, billing, and tracking of projects and expenses.
  • Maintain professional relationships with service providers.
  • Supportive tasks, including conducting research and presenting findings as well as working on specific projects where required.
  • Other related duties as may be required from time to time.

Send your CV and cover letter to us at [email protected] if you meet the requirements. Successful candidates will be invited for an interview and will be required to present proof of their qualifications. Should you not receive a response within two weeks please consider your application as unsuccessful. Please ensure that you mention as the source of this job advertisement.

Closing date for applications: 3 May 2018.

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Software Sales Representative

The top IT sales professionals are self-motivated, persuasive with their words and rise to competition. If this sounds like you, you could join Mulena InfoTech in this fast-paced role.

The work of an IT sales professional falls into the three main areas of pre-sales, sales and post-sales support of hardware and software.

Pre-sales involves giving detailed information about technical specifications and the ways in which they could meet a customer’s needs. This often includes demonstrating those features before a sale.

In some cases it also involves responding to a pre-qualification questionnaire (PQQ) and then, if short listed, replying to a more detailed information to tender (ITT) document.

The actual sale involves negotiating a commercial agreement to the benefit of both the customer and supplier.

Technical support, which follows the sale, may include solving faults and problems, or maximising the use of software features, as well as advising on appropriate user training.


The role requires significant interaction with clients, which may be face-to-face or over the telephone. Tasks are varied and include:

  • understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs
  • ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes and then documenting them
  • cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
  • identifying and developing new business through networking and courtesy and follow-up calls
  • preparing and delivering customer presentations and demonstrations of the software, articulately and confidently
  • marketing and promoting a portfolio of products by writing and designing sales literature and attending industry events
  • maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals
  • developing effective sales plans using sales methodology
  • providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
  • advising on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas
  • meeting sales targets set by managers and contributing to team targets
  • networking with existing customers in order to maintain links and promote additional products and upgrades
  • handling hardware or software problems and faults and referring on to specialist technical colleagues
  • responding to tender documents, writing proposals, reports and supporting literature
  • managing workload in order to organise and prioritise daily and weekly goals
  • contributing to team or progress meetings to update and inform colleagues.

Please ensure that you mention as the source of this job advertisement.

Sales Associate – Food Services

Under general supervision, the sales associate will develop new customers and maintains national food service customer accounts in order to increase sales and profits. Designs and implements sales strategies, calls on customers, present new concepts and products, and ensures adequate sales service. Support company-wide efforts to increase sales volume and profit margin from the assigned food service account.

Essential Job Functions:

  • Travel to customers and potential customer’s facilities providing them with information and support as required to secure and maintain business
  • Establish, maintain, and develop business, social and civic relationships with customers in the assigned territory to the objectives of maximum profitability
  • Responsible for selling Mulena Food Products to all customers in the assigned territory
  • Cooperate with accounting department to assure the collection of account receivable due
  • Evaluate territory performance against established objectives/ guidelines and take appropriate action to improve performance
  • Grow business by anticipating customer needs, determining appropriate solutions to business problems, and providing an overall high level of customer service
  • Communicate plans to merchandisers and effectively manage resources to support sales volume on the territory
  • Communicate new product and service opportunities, information or feedback gathering through field activity to appropriate company staff
  • Assist in developing a territory coverage plan which defines the type of support and frequency of customer contact required to meet territory goals.
  • Cooperate with assigned inside customer service personnel, sales assistant and/or office clerks to achieve territory sales goals
  • Provide timely reporting of activities in the field to assist in business and product planning
  • Submits sales activity reports and other reports as needed
  • Other duties as assigned

Please ensure that you mention as the source of this job advertisement.

Club Supervisor x3

We are seeking 3 suitably qualified candidates to join our team in Solwezi on a 3 month fixed term basis , as Club Supervisor’s.

Key responsibilities

  • Complete site meal calculations and related food costing’s
  • Manage the kitchen and dining room operations with particular attention to the dining room immediately prior to and during meal times
  • Liaise and engage with chefs, cooks and kitchen staff on a daily basis
  • Monitor and oversee food quality
  • Health and safety compliance

Qualifications, experience and other requirements

  • Daily Cash Management – Cashups
  • Knowledge of POS systems
  • Proficient in Microsoft Package eg. Excel and Outlook
  • Valid drivers’ licence
  • Food service management diploma or similar qualification
  • 3 years catering experience of which 1 year should be at supervisory or management level
  • Must have own accommodation in Solwezi

Please ensure that you mention as the source of this job advertisement.

Artisan Auto Electrican

Requisition Number: 503142
Contract Type: Fixed Term
Country: Zambia
Location: Kalumbila (140km west of Solwezi)
Site: Sentinel
Categories: Engineering

First Quantum Minerals Ltd. has grown from a small mineral operation in Zambia into a multinational mining business in less than two decades, with a global portfolio of copper and nickel assets in Europe, Africa, Australia and South America. This phenomenal growth is down to FQM people who have strived to be Bolder, Smarter and Driven in everything they do.

In March 2013, First Quantum Minerals acquired Inmet Mining Corporation, a Canadian-based mining company primarily producing copper and zinc from mines in Finland, Spain and Turkey, with also a major copper deposit under development in Panama, known as Cobre Panama. The combination of the First Quantum and Inmet assets has created one of the world’s leading copper producers with a geographically diversified portfolio of high-quality operations and development projects in eight countries across five continents.

With a strategic plan to produce more than 1 million tonnes per annum of copper within five years, the Company is poised to become the largest, widely-held pure-play copper producer and one of the top five copper producers in the world.

The holder of this position will be required to adhere to all relevant requirements, policies, procedures and legal regulations pertaining to health, safety, environment and quality, as well as finance, human resources, and any other regulations as required by the company and relevant to the level of the role and responsibilities of the function.

Key Responsibilities

  • Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.
  • Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
  • Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes.
  • Advise management on whether continued operation of equipment could be hazardous.
  • Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as multi-meters to ensure compatibility and safety of system.
  • Direct and train workers to install, maintain, or repair electrical wiring, equipment, and fixtures.
  • Other duties as directed by the supervisor.


  • Minimum of a Grade 12
  • Craft Certificate in Auto Electrical from a recognised institution
  • A member of the Engineering Institution of Zambia (EIZ)


  • A minimum of 2 years relevant experience as a qualified Auto Electrician

Behavioural Traits

  • Teamwork
  • Bold initiative
  • Thinking safely
  • Upholding quality
  • Technical Skill
  • Driving quantity
  • Driving attendance

Operational Requirements

  • Standby and overtime where required
  • Exposure to noise / dust
  • Working at heights
  • Working in confined spaces

Applications close: FLE Daylight Time

Marketing Representative

April 24, 2018 Comments Off on Marketing Representative

Job Title: Marketing Representative

  • Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular ‘cold’ calling;
  • Making presentations to necessary healthcare professionals. Presentations maybe in the form of one-one or group presentations as at seminars or conferences.
  • Building and maintaining positive working relationships with medical staff and supporting administrative staff;
  • Keeping detailed records of all contacts (Database).
  • Reaching (and if possible exceeding) annual sales targets as given.
  • Planning work schedules and weekly and monthly timetables (Call cycles) . This should be related to your targets and focus products.
  • Regularly attending company meetings, trainings, conferences, CMEs as determined.
  • Weekly marketing report to be submitted every Monday.
  • Daily reporting on the go to be send via watsap as per your group.
  • Any other reasonable duties that might be assigned.

Please ensure that you mention as the source of this job advertisement.

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Commission Sales Representatives x10


Who is Melo Cleaning Services?

Melo Cleaning Services, is a Lusaka based commercial and residential cleaning company. Melo Cleaning Services has an opening for qualified Commission Sales Representatives in Lusaka. This is an exciting opportunity to work at Melo Cleanings Services at your own schedule!

Who are we looking for?

  • We are looking for motivated and qualified Commission Sales Representatives with a minimum of 2 years of sales and marketing experience to join our team.
  • Candidates will need to cold call and pursue sales opportunities and account development.
  • Must be able to manage accounts after closing and have a proven track record for attracting and retaining business.
  • Self-motivated and highly goal-oriented in order to achieve sales targets

This is a commission only position. The commission plan is very attractive and ranges from 10-20 %.

What does the position entail?

  • developing new business is a priority
  • cold calling experience and solid presentation skills
  • excellent written and verbal communication skills, strong attention to detail and good follow-through
  • create presentations, negotiate contracts and close deals
  • the ability to build relationships effectively
  • must be able to work independently
  • be computer proficient with a broadband internet connection
  • complete reports to update sales management on account activity and emerging new opportunities

Why Melo Cleaning Services?

  • We are a passionate team of influencers within the community
  • Flexibility. Make your own schedule and work from home at your own time
  • We do all the billing and collections

Interested candidates who meet the minimum qualifications should summit their applications stating why they think they are the best candidate and CVs via email to the undersigned:

The Finance & Administration Manager
Melo Investments Limited

Email:[email protected]

Please ensure that you mention as the source of this job advertisement.

Please note that at this stage do not send any certificates or NRCs

Silo Operator

JOB TITLE: Silo Operator


  1. Receive vehicle on incoming w/b and enter details of contract into the w/b computer system
  2. Draw off samples from the vehicle, provide to QA for further approvals
  3. Operate and maintain full PLC system and manual sliding gates to unload silos
  4. Operate cleaner by insuring correct screens is fitted for correct product.
  5. Housekeeping, insuring all silos and Elevators are locked at all times.
  6. Insuring correct product movement to avoid mixture of product at all times.
  7. Cleaning of storage bins as required, as well as in and around the silo’s
  8. Preparation of stock sheets, stock declarations and temperature readings
  9. Comply with Health and Safety, Fire and Environmental legislation and policies
  10. Provide support to the management to run the site in a safe and efficient manner
  11. Ensure site security is maintained at all times
  12. Operation of the silo’s for loading and unloading of 1 commodity at a time
  13. Keep records as required by Quality Assurance or any relevant government legislation


Reporting to the Factory Manager, the Silo operator will be responsible to manage galvanized steel silo’s, to meet the commercial requirements of Seba Foods’ whilst maximising efficiency and upholding quality, health, safety and environmental standards. He/She will be responsible to liaise with Logistics, WAl, Procurement, Accounts and Production Manager while operating the silos.


  1. Proficiency and experience in handling inventory
  2. PLC experience
  3. Silo operation experience will be a benefit. Good teamworking skills
  4. English Verbal and written communication skills
  5. Electrical or ITI Diploma or Related Qualification
  6. Able to work at heights
  7. IT literate with experience of using Microsoft office
  8. A flexible approach to working hours specifically in peak periods
  9. Excellent communication skills and the ability to build effective working relationships both internally and externally.
  10. Ability to work co-operatively with others and independently at times without supervision

Please send your detailed CV and cover letter to P.O. Box 36207, Lusaka or by email at [email protected] Please ensure that you mention as the source of this job advertisement.

E-Channels Specialist – ATM and POS

Designation: E-Channels Specialist – ATM and POS

Business Unit: Information Technology

Location: Lusaka


  • Monitor all E-channels Systems to ensure availability and stability with minimized un-planned downtime.
  • Manage the provision of first level technical support to resolve card and ATM banking system issues, either by resolving issues or escalating to vendor(s)
  • Perform configurations, installations and testing of ATM’s/POS including the transactional switches
  • Ensure SLA’s are in place with relevant vendors and monitor and manage adherence thereto (e.g. for spares)
  • Maintenance awareness of the control framework and ensure ongoing adherence to regulatory, internal policy and process standards
  • Provide ongoing levels of reporting (daily, weekly, monthly and/or quarterly) on ATM and card applications, for example, costs, business volumes, change and release management, incident and problem management, disaster recovery and business continuity management and capacity planning
  • Lead/participate in formal and ad hoc ATM and card projects, e.g. upgrades

Technical Requirements

  • Experience in supporting card management systems and ATM’s is necessary
  • Knowledge of card processing systems (issuing and acquiring)
  • End-to-end card transaction processes, aware of evolving technologies and the changing business requirements
  • Understanding of relevant systems, processes, policies, procedures and work flows and their interconnections with an ability to mine for expertise where necessary
  • Sound knowledge of ATM systems and technical skills required to support them including the extraction and creation of relevant reports required.

Candidate Requirements

  • Grade 12 School Certificate with 5 credits including English and Mathematics
  • Degree in Computer Science or any relevant IT and/or business degree
  • Any IT Vendor Certificate would be advantageous
  • 5+ years business and IT experience
  • Proficiency in MS Office (Word, Excel, Power point and Outlook)

Interested Applicants who meet the job requirements should e-mail their CV’s to [email protected] Only shortlisted candidates will be contacted. Be sure to include the job applied for in the subject field. Please ensure that you mention as the source of this job advertisement.

Closing date: Monday 30th April, 2018.

Reshaping African Banking

Individual Supply Chain Management Consultant

ABT Associates – Scaling Up Family Planning Programme (SUFPII)

Request for Individual Supply Chain Management Consultant


The Scaling Up Family Planning (SUFP) programme, implemented by Abt Associates and funded with UK aid from the UK government, works with the Ministry of Health and key stakeholders to address unmet needs for family planning by scaling up services in selected hard to reach communities. Since the inception of Phase 1 in March 2012, the programme has expanded access to modern family planning methods by mobilising communities, building service delivery capacity in public health facilities, and strengthening commodity distribution in targeted districts. This has resulted in an additional 295,100 women and girls using a family planning method and achieving 578,240 couple years of protection. The second phase began in July 2016 and will institutionalise the SUFP model in Zambia and support its implementation in new provinces and districts. The expected outcomes are the full ownership and implementation of the SUFP model by the Ministry of Health, and significant contribution towards achievement of the FP2020 targets.


The Consultant will provide all required Supply Chain and research services needed to support the SUFPII project team, specifically:

  1. Coordinate with the project staff to implement robust supply chain systems, identify and monitor key program activities in order to document results, and ensure the integration of system and results into the Ministry of Health system’s decision-management processes.
  2. Support the development of the National FP Training Database for LARC providers & TOTs, CBDs, ASRH cutting across all technical areas.
  3. Work in collaboration with MoH to ensure that MSL finalize stock list and unit sizes standardization and regularly provides monthly stock updates to districts on FP commodities.
  4. Supporting the collection, analysis, and reporting of routine project supply chain data.
  5. Technical support to train selected CBD and depot holders in EMLIP system at community level in districts of both Central and Western Provinces and produce final report.
  6. Participate in technical support to Western and Central province and districts to conduct audit trials and destination checks for contraceptives and CBD Supply System.
  7. Technical Support to District Pharmacists, DHIOs and Health centre staff to improve supply chain data accuracy and data management and analysis for family planning (FP) commodities for use in Forecasting and Quantification.
  8. In order to address the issue of facilities that experience stock-outs during the rainy season, assist with mapping the worst affected health facilities and support MCH coordinators and district pharmacists at those facilities to pre-position sufficient FP commodities ahead of the rainy season.
  9. Carry out any other duties as may be required by the Country Director or Supply Chain Advisor.


  • At least a Masters’ Degree in Supply Chain, Public Health, Statistics, Demography or related field.
  • At least 5 years of professional experience, and strong technical knowledge and expertise in survey data organization and management, especially in the field of supply chain and public health in Zambia.
  • Pharmacy Qualification is an added advantage.
  • Extensive knowledge of commodity security rapid assessments and research methodology and reporting
  • Conversant with Microsoft Office Suite applications, database applications and statistical packages Technical Knowledge and experience in Mobile phone device based data collection processes
  • Extensive knowledge and experience in Reproductive health and Commodity Security situation and trends, and thorough understanding of the social, economic and political context of Zambia
  • Willingness and capability to undertake duty travel.
  • Good interpersonal and communication skills;
  • Knowledge of Abt Associate programming processes, will be an asset,
  • Good writing and presentation skills


The Consultant will be engaged on long term basis but will work on average 3 days per week.

  • Period of Performance: April 30 – September 30, 2018
  • Maximum days LOE: 60

The assignment will commence on April 30, 2018 and end on 30th September 2018. Report of the undertaken works must be made available and reviewed by relevant SUFP Officers Country Director and Technical team.

The duration of the consultancy is 60 working days with the deliverables outlined below:

  • Task
  • Deliverable
  • Working Days
  • Weekly reports to Country Director and Supply Chain Advisor for progress on the Specific tasks.
  • Weekly reports
  • Refining the mobile phone technology preliminary report and Contribute to mobile phone pilot presentation
  • Participate in mobile phone validation meetings in Kabwe and Mongu
    Mobile phone pilot presentation
  • Validation meeting trip report
  • Draft and finalized reports for research activities conducted.
  • Technical support to train selected CBD and depot holders in EMLIP system
  • Conduct Audit trials and destination checks for contraceptives.
  • Training report per training

Field Report per trip

  • Conduct on the Job-Training to improve supply chain data accuracy and data management for family planning (FP) commodities
  • Training report Field Report

Total number of working days 60

Application Procedure

Interested individual consultants should send their cover letter, CVs and certified copies of relevant certificates to the following email addresses: [email protected] and [email protected] and copy to [email protected] and [email protected]

Closing Date for applications: COB, Thursday, 26th April 2018.

Only Shortlisted Candidates will be contacted.